Frequently Asked Questions

• How do I find a sales representative?

  • Call us at 920.994.4300 or visit the Contact Us page for a detailed list of our Regional Account Managers by state.

• What is your typical lead time?

  • Lead times will vary depending on the complexity of your order and the quantity you require. We will provide you with the most accurate information possible prior to and throughout the order process.
  
  • Hankscraft owns its own factory in China where we make most of our LED's, audio components, and LCD screens. Generally, we require a 4 week lead time from the date you place your order.
  
  • If you order motors, always call for best lead times. Again, depending on the complexity, quantity, and type of packing you require, lead times will vary.

• What do you guys actually do?

  • Hankscraft Inc. has many different divisions that produce a wide range of products including point of purchase display components, tap handles and signage, OEM manufacturing, water treatment, paper dispensing, and more. We also have an in-house design and engineering team that can develop ideas from scratch or work with an agency of your choice.
  
  • The Hankscraft POP division wants to bring your display or idea to life! Our primary offering includes LED lighting, LCD screens, audio components, and motors. Hankcraft is famously known for high quality, affordable motors that seamlessly incorporate motion into your displays to grab customer attention.
  
  • Call 920.994.4300 to speak with one of our qualified Regional Account Managers for more information.

• Can You Make our Whole Display?

  • Hankscraft POP's primary focus is supplying display components, however we can accommodate most requests.

• Where are you located?

  • Hankscraft's corporate headquarters are located at 300 Wengel Drive, Reedsburg, Wisconsin (approximately 1 hour north of Madison, 15 minutes from Wisconsin Dells).
  
  • Hankscraft POP is based at our 2nd Wisconsin facility located in Random Lake (20 minutes north of Milwaukee).
  
  • Hankscraft also has a wholly-owned factory in Suzhou, China and a 50/50 partnership in China for electronics, plastics, and high-volume projects.

• How Much are Your Motors?

  • Most of our motors are custom made. Once your drawing or cut out is provided, we can give you a set price.

• Can I Get Pricing?

  • We are always happy to provide quotes. Please send us as much detail as possible so we are able to quote accurately.
  
  • Upon approval, a sample will be made with pricing to follow.

• How Quickly Can I Get a Sample?

  • Once we get the specific details of your project, we can have our Lab make a sample for you.
  
  • Depending on the complexity and volume of sample requests, lead times will vary.
  
  • Most samples can be sent by the next business day.

• How Much are Your Samples?

  • The minimum order for samples is $50.
  
  • Some larger LCD screens may have additional costs associated.
  
  

• How Much Battery Life Will I Get?

  • Battery life can vary widely depending on the requirements of your project. We will give you the best estimate possible based on your configuration.
  
  • We offer motion sensors, push buttons, and a variety of lighting patterns to get the longest battery life possible for your displays.

• What Types of Ribbon LEDs Do You Offer?

  • 60 per meter or 120 per meter
  
  • 4500K "warm white" or 6000K "cool white"
  
  • Additional color options available!