Frequently Asked Questions

The following provides answers to some of the frequently asked questions we receive here at Hankscraft.

• How do I find a sales representative?

  • Contact us through one of our quick submission forms or call us to be transferred to your regional representative.

• What is the Lead time?

  • Lead time will vary depending on what you require and the quantity you require.
  • Hankscraft owns its own factory in China where we make most of our LED’s, Audio’s and LCD screens.  Generally, we require a 4 week lead time from the date you place your order.
  • If you order motors, we make those at our Reedsburg Wisconsin location.  Always call for best lead times.  Again, depending on the complexity, amount and type of packing you require, lead times will vary.  A good general rule would be 4 weeks.

• What do you guys actually do?

  • At Hankscraft, we have many different divisions including Point of Purchase, OEM, H2O group, engineering and design as well as Tap handles and many locations.  The P.O.P division is located in our main headquarters in Reedsburg Wisconsin.
  • We bring your display or idea to life!  We generally work with LED’s, Audio, LCD screens and motors.  We are most famously known for our high quality, affordable motors to make your display move.
  • Call one of our qualified Sales executives for even more details.

• Can you make our whole display?

  • At Hankscraft, we  can produce your entire “idea” or permanent  project from engineering and design to pack out if that is what you require.
  • Our professional scope would be supplying the components for your project that you would send to your pack out, but we can accommodate most requests.

• Where are you located?

  • Hankscraft’s headquarters are located at 300 Wengel Dr.  Reedsburg, Wisconsin.  We are about an hour north of Madison.  Or, 15 minutes from Wisconsin Dells.  The waterpark capital of the world.
  • Our other location in Wisconsin is AJS and they are located at Random Lake Wisconsin.  AJS makes all of our tap handles.
  • Hankscraft also purchased a location in China  called Han Ke Wu Jiao which is Chinese for Hankscraft!  We are located in Suzhou China.

• How much are your motors?

  • Most of our motors are custom made. We don’t have a set price for our motors until we know more details from your drawing or cut out.  Many different components go into a motor assembly.

• Can I get pricing?

  • We are always happy to get you a quote on LED’s, Audio’s, LCD Screens and motors.  We will require information on your project to quote accurately.
  • Once we make a sample for you, pricing will follow.

• How quickly can I get a sample?

  • Once we get your specific details on your project,  we can have our lab make a sample for you.
  • Depending on the complexity and high volume of sample requests,  timing will vary.
  • Most samples can be sent by the next business day.

• How much are your samples?

  • Most samples are $200.00 depending on your request.
  • Some LCD screens are large and may require a greater amount.
  • Call us to find out how to get your sample charge refunded.

• How much battery life will I get?

  • Battery life can vary widely depending on your project.
  • We offer motion sensors, push buttons and a variety of patterns to get the longest life possible for your display.

• What is the difference in Ribbon LEDs?

  • We carry several different options in Ribbon LED’s and accessories.
  • 60 per meter  or 120 per meter .
  • 4500K  or 6000K.